When you contact us
Your name, email address, organization if provided, selected subject and message from the contact form are saved in our customer management system. We use them to respond and follow up on the conversation. Details shared by email and conversation notes may also be saved for this purpose. Share only the information needed for the conversation.
Preferences stored in your browser
Your language preference is saved in local browser storage for future visits. Session storage is used to avoid replaying the opening animation during the same session. These entries are not used for advertising. You can remove them by clearing this website’s browser data.
Product guide and visual content
The product guide displays prepared descriptions on your device. Questions entered into the guide are not sent to an AI service. Interface images and the 3D plant scene illustrate the product; they do not provide live farm data or personalized diagnoses.
Hosting and technical services
The website runs on hosting infrastructure. The hosting provider may keep technical access logs, such as IP addresses, request times and browser information, for security and operation. Some 3D files are loaded through content delivery infrastructure.
Administration sessions
An authentication cookie is used for authorized users who sign in to the management panel. It is not used to track visitors for advertising. Signing out ends the management session.
Requests about your information
To ask about information you have shared, or request a correction or deletion, contact us at the email address below. Include the address you previously used to contact us so we can find the relevant record. Do not send passwords or identity documents.